Hisense tv error code 50001 fix

Hisense tv error code 50001 fix – If you’re encountering error code 50001 on your Hisense TV while using the Direct TV app, don’t fret! We’ve got you covered with a simple and effective step-by-step guide to resolve this issue. Follow these instructions to clear the cache and get your entertainment back on track.

Step 1: Navigate to Settings

Start by pressing the “Settings” button on your Hisense TV remote. Look for an icon that resembles a gear or has the label “Menu.”

Step 2: Access the Apps Section

Within the Settings menu, find an option related to “Apps” or “Application Manager.” The wording may vary based on your Hisense TV model.

Step 3: Select Manage Apps

Once in the Apps section, locate and select “Manage Apps” or a similar option. This will lead you to a list of installed applications on your TV.

Step 4: Locate the Direct TV App

Scroll through the list of installed apps and find the Direct TV app.

Step 5: Clear Cache

Select the Direct TV app, and you’ll see options such as “Clear Cache.” Choose this option to remove any temporary data that may be causing the error.

Step 6: Restart Your Hisense TV

After clearing the cache, it’s a good practice to restart your TV. This ensures that the changes take effect and provides a fresh start for the Direct TV app.

Step 7: Check for Updates

While in the app management section, look for updates for the Direct TV app. If available, install them to ensure you have the latest version.

Step 8: Reopen the Direct TV App

Launch the Direct TV app again and check if the error code 50001 persists. If all went well, your entertainment experience should be back to normal.

Additional Tips:

  • Uninstall and Reinstall: If the issue persists, consider uninstalling and reinstalling the Direct TV app. This can often resolve more complex issues.
  • Firmware Updates: Check for firmware updates for your Hisense TV. Keeping your TV’s software up to date can address compatibility issues.
  • Contact Support: If the problem persists, reaching out to Direct TV customer support can provide further assistance tailored to your specific situation.


Resolving error code 50001 on your Hisense TV is a straightforward process. By following these steps, you can quickly troubleshoot the issue and get back to enjoying your favorite content on the Direct TV app. If you encounter any challenges, don’t hesitate to explore additional options or seek assistance from customer support. Happy watching!

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